Technofirm

Rescue

On-demand remote support for help desks and IT support teams.

Product

Rescue

Rescue
VendorLogMeIn

Features & Capabilities

Core Features

  • Attended remote support to any computer, iPad, iPhone, or Android device
  • Windows, Mac, Linux remote control
  • iOS remote view, Android remote control, Chromebook remote view
  • File transfer, session recording, VoIP audio
  • Multi-agent collaboration, session transfer
  • Screen blanking, lock keyboard/mouse
  • AI session summaries, AI device analysis, AI error analysis
  • In-session recommendations
  • Advanced ServiceNow integration
  • Live chat and screen translation
  • Mobile SDK for in-app support
  • SMS connection method
  • Custom branding and predefined support channels
  • Real-time monitoring and reporting

KeyCapabilities

Enterprise deployment capabilities
Scalable infrastructure
24/7 technical support

BestFitFor

Help desk support

Customer technical support

Mobile device support

MoreThanJustaReseller

Procure LogMeIn software with clean billing, license guidance, and implementation support.

INR billing with GST-compliant invoices
Dedicated account manager for all queries
Expert implementation and onboarding support
Licence optimisation and renewal reminders
Multi-vendor single-window procurement
Competitive pricing through authorised channels

GetaQuoteToday

Our licensing experts will prepare a tailored proposal with competitive pricing within 24 hours.