ZoomPhoneCloudPBX
Enterprise-grade cloud phone system natively integrated into Zoom Workplace with India-specific calling plans.
Product
Zoom Phone Cloud PBX
Product Details
Zoom Phone India Pro
Direct Inward Dialing (DID) extension management for businesses utilizing standard telephony routing.
- Dedicated India Direct Inward Dialing (DID) phone extension
- Standard PBX routing, auto-attendants, and IVR menu trees
- Free extension-to-extension calls across company users globally
- Voicemail with audio delivery and automated email notification
Zoom Phone India Metered
Cost-optimized calling tier for low-to-medium outbound calling volumes within India.
- Pay-per-minute domestic outbound calling across all Indian telecom circles
- Centralized billing dashboard with detailed Call Detail Records (CDR)
- Call queues, music on hold, and call delegation capabilities
- Zoom AI Companion integration for automated call summaries
Zoom Phone India Unlimited
Comprehensive enterprise plan with unlimited domestic calling within India for high-volume sales and support teams.
- Unlimited domestic outbound calling across all mobile and landline networks in India
- Advanced CRM integration (Salesforce, HubSpot, Microsoft Dynamics)
- Ad-hoc and automated call recording with cloud compliance storage
- Priority voice QoS routing and 99.999% reliability SLA
Quick Comparison
| Feature Category | Telephony Feature | India Pro | India Metered | India Unlimited |
|---|---|---|---|---|
| Dedicated India DID Extension | ||||
| Domestic India Outbound Calling | Pay-As-You-Go | Metered Per-Minute | Unlimited Domestic Calling | |
| Internal Ext-to-Ext Calling | Free Worldwide | Free Worldwide | Free Worldwide | |
| IVR & Auto-Attendant Trees | ||||
| CRM Integration (Salesforce/HubSpot) | Add-on | Add-on | Included | |
| Call Recording & Archiving | Optional | Optional | Included | |
| AI Companion Call Summaries |
KeyCapabilities
BestFitFor
Replacing obsolete on-premise EPABX and desk phone infrastructure with cloud voice
Equipping remote and hybrid teams with corporate phone extensions on laptop/mobile
Domestic and international enterprise call handling with CRM call popups
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